
Jill
February 2026
We booked this property to meet another family and explore the area. Shortly after booking we received numerous messages requesting a private deposit via an external link, including ID and bank details. As a Superhost with over 15 years’ experience, I’m generally uncomfortable completing anything outside the Airbnb platform, but after several requests and explanations we followed the process to secure the booking as instructed. Communication before arrival was very heavy, and key information was difficult to locate among the volume of messages. On arrival the house looked nicely presented at first glance, but several issues became apparent. The kitchen table had been attractively set, however the plates, bowls and cutlery were sticky or dusty, so we had to wash everything before use. Basic kitchen supplies were minimal – very little washing-up liquid, a used sponge, one tea towel and a single thin bin liner – which meant we had to buy supplies even for our short two-night stay. There









