Cancellation policies explained
Each listing has a policy for short stays and one for stays of 28 nights or more.
Hosts choose how much you get back if you cancel. The policy for your stay is shown on the listing and at checkout, and it’s the one that applies to your booking.
Stays under 28 nights
| Policy | If you cancel |
|---|---|
| Flexible | Full refund 48+ hours before check-in. No refund within 48 hours. |
| Moderate | Full refund 5+ days before check-in. No refund within 5 days. |
| Firm | Full refund 14+ days before check-in. 50% refund within 14 days. |
| Strict | 50% refund 7+ days before check-in. No refund within 7 days. |
Stays of 28 nights or more
| Policy | If you cancel |
|---|---|
| Flexible | Full refund 30+ days before check-in. 50% refund within 30 days. |
| Strict | Full refund 30+ days before check-in. No refund within 30 days. |
Under every policy, there’s no refund once your stay has started.
Updated 24 September 2026
Was this article helpful?