How guest requests reach you
Guests’ requests within 15 miles of your listings come to you by email and in Requests.
When a guest sends a request for somewhere within 15 miles of one of your live listings, we email it to you and it appears in Requests in your host dashboard.
Each request shows where and when the guest wants to stay, who’s coming, their budget, what the place must have and any note. The map shows the area and your listings in it.
Requests you haven’t opened are marked New, and a dot on Menu in the app shows when there are new ones.
Each request stays open for 7 days, so reply quickly while the guest is still choosing.
Updated 24 September 2026
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