Check-in and checkout

1. Check-inBetween 16:00 and 00:00
2. CheckoutFrom 11:00

House rules

• Up to 10 guests
• No smoking
• Pets allowed

Welcome to your Stress Free home. We want you to have a comfortable and enjoyable stay, and these simple house rules help us maintain the property for all guests. Pre-Arrival Verification & Rental Agreement 🔹To help ensure a safe, secure and enjoyable stay for all guests, a pre-arrival verification process must be completed following booking confirmation. As part of our standard booking procedure across all of our properties, the lead guest will receive a secure pre-arrival link shortly after booking. This process is used for all reservations and forms part of our guest verification and check-in requirements. The pre-arrival process includes: 🔹 Identity verification for the lead guest 🔹 Guest information confirmation 🔹 Registration of the refundable security deposit 🔹 Review and acceptance of our Rental Agreement 🔹 Access to important property and stay information Our Rental Agreement outlines the terms of use of the property, house rules, security deposit conditions and any applicable charges relating to damage, lost keys, unauthorised late departures, excessive cleaning or breaches of the agreed booking terms. Completion of the pre-arrival process is required before check-in details and property access information can be released. If you have any questions regarding the verification process or Rental Agreement, our team will be happy to assist. 1. Registered Guests Only 🔹Only guests included on the reservation may stay at or visit the property during your booking. If your guest numbers change, please contact us in advance. 2. No Parties or Events 🔹Parties, events and gatherings are not permitted at the property. 3. Respect Our Neighbours 🔹Please be considerate of our neighbours at all times and keep noise to a minimum, particularly between 11:00pm and 8:00am. 4. No Smoking or Vaping 🔹Smoking and vaping are not permitted anywhere inside the property. 5. Illegal Activity 🔹Illegal drugs, substances and unlawful activity are strictly prohibited on the premises. 6. Check-Out Procedures 🔹We kindly ask all guests to follow the check-out procedures provided in the guest guide. These simple steps help us maintain the high standards of the property and ensure every guest enjoys the same quality experience. 7. Guest Guide & Stay Information 🔹Your digital guest guide contains important information about the property, local area, check-in details and answers to frequently asked questions. We recommend checking the guide before contacting the team, as it may provide the information you need more quickly. Thank you for helping us maintain a safe, comfortable and welcoming environment for all guests.

Cancellation policy

Strict

1. Free cancellationFor 24 hours after booking
2. 50% refundIf you cancel 7+ days before check-in
3. No refundIf you cancel less than 7 days before check-in