Joanne
May 2026
Prior to arrival, I was informed that a parking space would be available for us. However, upon arriving at the rear of the building, we were extremely disappointed by the condition of the surroundings, which can only be described as resembling a rubbish tip. We were also unable to identify any parking space allocated to Flat 9. Accessing the building was equally concerning, as the rear entrance door had no handle. After navigating what felt like a maze of corridors, we eventually located the apartment. Although the flat itself was spacious, its condition was unacceptable. The issues we encountered included: • Stained sofa upholstery • Dirty and stained bedding • Stained carpets with visible burn holes • Walls covered in marks and stains far beyond normal wear and tear • A curtain rail hanging away from the wall • Curtains in the second bedroom that did not properly fit the windows • A bathroom frosted window with bin liners to the window
